How do I return a item I bought from LUXOMO?
If you are not 100% satisfied with your purchase from LUXOMO you can return your item(s) for a full refund within 30 days of purchase. (Returns must be unworn, in the state you received them, and in the original packaging.) Returned merchandise must include the manufacturer packaging, manuals and warranty cards along with all other paperwork. Returned merchandise must be in the same condition as when it was received. Returns for buyer's remorse cannot have shipping covered. Used or worn merchandise cannot be returned unless it is defective. Please note; shipping and handling fee to return an item is as follows: $19.95 will be deducted for any 2nd Day delivery orders, and $29.95 for any overnight orders. If you selected Free Ground, no shipping and handling fees will be deducted from your refund. American Express and Discover Card orders are subject to a 3% restocking fee. On the front of your shipping box, please note the RMA (Return Merchandize Authorization) number. If you do not have an RMA number, please contact one of our Service Representatives via email or call us at (866) 706-8510). Our dedicated team will be happy to assist you. Please note: All items shipped to any address outside the United States are considered a final sale and cannot be returned. For more information, please refer to our Return Policy page